Welcome to Lean IT Foundation e-learning course!
Lean IT is built on the proven Lean practices developed in manufacturing organisations around the world and tailored for the IT processes spanning the Service Lifecycle. The central focus of Lean IT is on the flow of value to customers across all IT domains. The elimination of waste, where waste is defined as something that adds no value to a product or service, provides a diligent focus on undertaking activities and processes and managing infrastructure and resources in managing the customer value stream.
This self-paced e-learning course aims to teach participants, the principles of Lean IT and how they are applicable to all organisations with IT operations regardless of industry or sector. Any organisation effectively applying Lean IT will notice increased customer satisfaction, reductions of IT costs and increased productivity and ability to manage demand. Through a focus on efficiency, speed and reduction of waste within their value delivery processes IT organisations will ensure their role as a strategic partner in winning and maintaining customers.
Lean IT complements other IT management methods, including ITIL® and PRINCE2®, by adding a clear sense of purpose to deliver value to customers where other methods focus on how to execute certain aspects of IT.
You’ve already found the course and pressed start next to the first lesson, that’s great! But before you begin, we would like to explain this learning platform to you and how we’ve built this training course.
Home screen
On the home screen, where you have just navigated from, you will find an overview of all the subjects we will teach you. These subjects are divided into blocks, each containing one or more lessons.
